Shipping policy
Processing Time
All orders are processed within 1–3 business days. During high-demand periods or new launches, processing may take slightly longer. You will receive a confirmation email once your order has shipped.
Shipping Times
Estimated delivery times vary by location:
- United States: 7–12 business days
- International: 10–20 business days
Please note that these are estimates and may vary due to carrier delays, customs processing, or peak seasons.
Shipping Methods
We use reliable third-party carriers to ensure safe and timely delivery. Once your order has shipped, you will receive a tracking number via email.
Order Tracking
You can track your order using the tracking link provided in your shipping confirmation email. Please allow 24–48 hours for tracking updates to appear.
Shipping Delays
We are not responsible for delays caused by carriers, customs, weather conditions, or other circumstances outside our control. However, we will always assist you in tracking your order if issues arise.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the carrier first. We are not liable for lost or stolen packages after delivery confirmation, but we will do our best to help resolve the issue.
Contact
If you have any shipping questions, please contact our support team with your order number.